Internal customers

(Of course, the following is satire, or perhaps more accurately "exaggeration", but it makes me feel better...)

You know, the people you have to work with that get a check from the same people you do? Recent events have reminded me that this paycheck-thing is all some of them have in common with me and that they are really more "customers" than "internal". They definitely don't KNOW more than an external customer, even though I would nigh-on expect them to have some semblance of intelligence. At least within the realm of the business that we commonly conduct. And in particular when the topic is NOT technical!

I've also discovered that the written-communication word is (apparently) no substitute for telling them the same thing verbally 5 times in rapid succession over consecutive business days. While beating said internal customer with a Big Bertha golf club. Repeatedly. Apparently there's something in the physical abuse that commits concept to memory. While I'm confident that the internal customer can "read", I'm quickly coming to grips with the fact that "basic comprehension" was apparently a graduate-level course that many didn't take...